{"id":2216,"date":"2025-01-29T01:19:44","date_gmt":"2025-01-28T22:19:44","guid":{"rendered":"https:\/\/www.tusoffice.com\/kurs\/?page_id=2216"},"modified":"2025-01-29T01:32:43","modified_gmt":"2025-01-28T22:32:43","slug":"iptal-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/www.tusoffice.com\/kurs\/iptal-ve-iade-kosullari\/","title":{"rendered":"\u0130ptal ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>\u0130ptal ve \u0130ade Ko\u015fullar\u0131<\/strong><\/p>\n<p><strong>GENEL:<\/strong><\/p>\n<ol>\n<li>Kullanmakta oldu\u011funuz web sitesi \u00fczerinden elektronik ortamda sipari\u015f verdi\u011finiz takdirde, size sunulan \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131z.<\/li>\n<li>Al\u0131c\u0131lar, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn\u00fcn sat\u0131\u015f ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi (RG:27.11.2014\/29188) h\u00fck\u00fcmleri ile y\u00fcr\u00fcrl\u00fckteki di\u011fer yasalara tabidir.<\/li>\n<li>Farkl\u0131 hizmetlerimizle ilgili sat\u0131n alma s\u00fcreci sonras\u0131;<\/li>\n<\/ol>\n<ul>\n<li>D\u0130FF\u00dcZYON videolar\u0131 i\u00e7in sat\u0131n alma ger\u00e7ekle\u015ftiyse izlenme hakk\u0131 6 ayl\u0131k s\u00fcre ile tan\u0131mlan\u0131r.<\/li>\n<li>TUS PROGRAM PAKET\u0130 i\u00e7in sat\u0131n alma ger\u00e7ekle\u015ftikten sonra ki\u015fiye 2 saatlik dan\u0131\u015fmanl\u0131k g\u00f6r\u00fc\u015fmesi i\u00e7in randevu verilir. G\u00f6r\u00fc\u015fme ger\u00e7ekle\u015ftirildikten sonra TUS PROGRAM PAKET\u0130 d\u00f6k\u00fcmanlar\u0131 ki\u015fiye 3 i\u015f g\u00fcn\u00fc i\u00e7inde ula\u015ft\u0131r\u0131l\u0131r.<\/li>\n<li>TUS TAK\u0130P S\u0130STEM\u0130 M\u0130N\u0130 ve TUS TAK\u0130P S\u0130STEM\u0130 PREM\u0130UM hizmetleri ba\u015flang\u0131\u00e7ta TUS PROGRAM PAKET\u0130 ile birlikte sunulur. TUS TAK\u0130P S\u0130STEM\u0130 M\u0130N\u0130 veya PREM\u0130UM hizmeti almak isteyen ki\u015fi mutlaka TUS PROGRAM PAKET\u0130 hizmetini ba\u015flang\u0131\u00e7ta almak durumundad\u0131r.<\/li>\n<li>TUS TAK\u0130P S\u0130STEM\u0130 PREM\u0130UM hizmeti ayda 4 kez 1 saatlik g\u00f6r\u00fc\u015fme ve g\u00fcnl\u00fck online haberle\u015fmeyi kapsar.<\/li>\n<li>TUS TAK\u0130P S\u0130STEM\u0130 M\u0130N\u0130 hizmeti ayda 2 kez 1 saatlik g\u00f6r\u00fc\u015fme ve g\u00fcnl\u00fck online haberle\u015fmeyi kapsar.<\/li>\n<li>MENTAL FLOW e\u011fitimleri birebir veya grup e\u011fitimleri \u015feklinde sunulabilmektedir. MENTAL FLOW \u00f6\u011frenme metodu ki\u015fi\/ki\u015filere uygulamal\u0131 olarak sunulmaktad\u0131r.<\/li>\n<li>T\u00fcm dan\u0131\u015fmanl\u0131k e\u011fitimleri birebirde telefon yoluyla sunulmaktad\u0131r.<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>SATIN ALINAN \u00dcR\u00dcN BEDEL\u0130 \u00d6DENMEZ \u0130SE:<\/strong><\/p>\n<ol>\n<li>Al\u0131c\u0131, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn bedelini \u00f6demez veya banka kay\u0131tlar\u0131nda iptal ederse, Sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc sona erer.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>KRED\u0130 KARTININ YETK\u0130S\u0130Z KULLANIMI \u0130LE YAPILAN ALI\u015eVER\u0130\u015eLER:<\/strong><\/p>\n<ol>\n<li>\u00dcr\u00fcn teslim edildikten sonra, al\u0131c\u0131n\u0131n \u00f6deme yapt\u0131\u011f\u0131 kredi kart\u0131n\u0131n yetkisiz ki\u015filer taraf\u0131ndan haks\u0131z olarak kullan\u0131ld\u0131\u011f\u0131 tespit edilirse ve sat\u0131lan \u00fcr\u00fcn bedeli ilgili banka veya finans kurulu\u015fu taraf\u0131ndan Sat\u0131c\u0131&#8217;ya \u00f6denmez ise, Al\u0131c\u0131, s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc 3 g\u00fcn i\u00e7erisinde t\u00fcm masraflar SATICI\u2019ya ait olacak \u015fekilde SATICI\u2019ya iade etmek zorundad\u0131r.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>\u00d6NG\u00d6R\u00dcLEMEYEN SEBEPLERLE \u00dcR\u00dcN S\u00dcRES\u0130NDE TESL\u0130M ED\u0130LEMEZ \u0130SE:<\/strong><\/p>\n<ol>\n<li>Sat\u0131c\u0131\u2019n\u0131n \u00f6ng\u00f6remeyece\u011fi m\u00fccbir sebepler olu\u015fursa ve \u00fcr\u00fcn s\u00fcresinde teslim edilemez ise, durum Al\u0131c\u0131\u2019ya bildirilir. Al\u0131c\u0131, sipari\u015fin iptalini, \u00fcr\u00fcn\u00fcn benzeri ile de\u011fi\u015ftirilmesini veya engel ortadan kalkana dek teslimat\u0131n ertelenmesini talep edebilir. Al\u0131c\u0131 sipari\u015fi iptal ederse; \u00f6demeyi nakit ile yapm\u0131\u015f ise iptalinden itibaren 14 g\u00fcn i\u00e7inde kendisine nakden bu \u00fccret \u00f6denir. Al\u0131c\u0131, \u00f6demeyi kredi kart\u0131 ile yapm\u0131\u015f ise ve iptal ederse, bu iptalden itibaren yine 14 g\u00fcn i\u00e7inde \u00fcr\u00fcn bedeli bankaya iade edilir, ancak bankan\u0131n al\u0131c\u0131n\u0131n hesab\u0131na 2-3 hafta i\u00e7erisinde aktarmas\u0131 olas\u0131d\u0131r.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>ALICININ \u00dcR\u00dcN\u00dc KONTROL ETME Y\u00dcK\u00dcML\u00dcL\u00dc\u011e\u00dc:<\/strong><\/p>\n<ol>\n<li>Hizmet alan taraf video hizmeti ald\u0131ysa izleme hakk\u0131n\u0131n tan\u0131mlan\u0131p tan\u0131mlanmad\u0131\u011f\u0131n\u0131; telefon yoluyla dan\u0131\u015fmanl\u0131k ald\u0131ysa taraf\u0131na randevu verilip verilmedi\u011fini kontrol etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>CAYMA HAKKI:<\/strong><\/p>\n<ol>\n<li>ALICI; video sat\u0131n ald\u0131ysa videolar\u0131 izlemeye ba\u015flamadan \u00f6nce veya dan\u0131\u015fmanl\u0131k hizmeti sat\u0131n ald\u0131ysa dan\u0131\u015fmanl\u0131k g\u00f6r\u00fc\u015fmelerini ger\u00e7ekle\u015ftirmeden cayma hakk\u0131na sahiptir.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>SATICININ CAYMA HAKKI B\u0130LD\u0130R\u0130M\u0130 YAPILACAK \u0130LET\u0130\u015e\u0130M B\u0130LG\u0130LER\u0130:<\/strong><\/p>\n<p>\u015e\u0130RKET ADI\/UNVANI: TUS OFFICE E\u011e\u0130T\u0130M LTD \u015eT\u0130.<br \/>\nADRES: Cevizli Mah. Mustafa Kemal Cad. No:66\/A Hukuk\u00e7ular Towers Kartal\/\u0130stanbul<br \/>\nE-POSTA: bilgi@tusoffice.com<br \/>\nTEL: 0553 303 04 92<\/p>\n<p>&nbsp;<\/p>\n<p><strong>CAYMA HAKKININ S\u00dcRES\u0130:<\/strong><\/p>\n<ol>\n<li>Al\u0131c\u0131, sat\u0131n ald\u0131\u011f\u0131 e\u011fer bir hizmet ise, s\u00f6zle\u015fmenin imzaland\u0131\u011f\u0131 tarihten itibaren ba\u015flar. Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile hizmetin ifas\u0131na ba\u015flanan hizmet s\u00f6zle\u015fmelerinde cayma hakk\u0131 kullan\u0131lamaz.<\/li>\n<li>Cayma hakk\u0131n\u0131n kullan\u0131m\u0131ndan kaynaklanan masraflar SATICI\u2019 ya aittir.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>CAYMA HAKKININ KULLANIMI:\u00a0<\/strong><\/p>\n<ol start=\"15\">\n<li>ki\u015fiye veya ALICI\u2019 ya teslim edilen \u00fcr\u00fcn\u00fcn faturas\u0131, (\u0130ade edilmek istenen \u00fcr\u00fcn\u00fcn faturas\u0131 kurumsal ise, iade ederken kurumun d\u00fczenlemi\u015f oldu\u011fu iade faturas\u0131 ile birlikte g\u00f6nderilmesi gerekmektedir. Faturas\u0131 kurumlar ad\u0131na d\u00fczenlenen sipari\u015f iadeleri \u0130ADE FATURASI kesilmedi\u011fi takdirde tamamlanamayacakt\u0131r.)<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>\u0130ADE KO\u015eULLARI:<\/strong><\/p>\n<ol>\n<li>SATICI, cayma bildiriminin kendisine ula\u015fmas\u0131ndan itibaren en ge\u00e7 15 g\u00fcnl\u00fck s\u00fcre i\u00e7erisinde toplam bedeli ve ALICI\u2019y\u0131 bor\u00e7 alt\u0131na sokan belgeleri ALICI\u2019 ya iade etmek ile y\u00fck\u00fcml\u00fcd\u00fcr.<\/li>\n<li>ALICI\u2019 n\u0131n kusurundan kaynaklanan bir nedenle mal\u0131n de\u011ferinde bir azalma olursa veya iade imk\u00e2ns\u0131zla\u015f\u0131rsa ALICI kusuru oran\u0131nda SATICI\u2019 n\u0131n zararlar\u0131n\u0131 tazmin etmekle y\u00fck\u00fcml\u00fcd\u00fcr. Ancak cayma hakk\u0131 s\u00fcresi i\u00e7inde mal\u0131n veya \u00fcr\u00fcn\u00fcn usul\u00fcne uygun kullan\u0131lmas\u0131 sebebiyle meydana gelen de\u011fi\u015fiklik ve bozulmalardan ALICI sorumlu de\u011fildir.<\/li>\n<li>Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 nedeniyle SATICI taraf\u0131ndan d\u00fczenlenen kampanya limit tutar\u0131n\u0131n alt\u0131na d\u00fc\u015f\u00fclmesi halinde kampanya kapsam\u0131nda faydalan\u0131lan indirim miktar\u0131 iptal edilir.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>CAYMA HAKKI KULLANILAMAYACAK \u00dcR\u00dcNLER:<\/strong><\/p>\n<ol>\n<li>ALICI\u2019n\u0131n iste\u011fi veya a\u00e7\u0131k\u00e7a ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan ve geri g\u00f6nderilmeye m\u00fcsait olmayan, i\u00e7 giyim alt par\u00e7alar\u0131, mayo ve bikini altlar\u0131, makyaj malzemeleri, tek kullan\u0131ml\u0131k \u00fcr\u00fcnler, \u00e7abuk bozulma tehlikesi olan veya son kullanma tarihi ge\u00e7me ihtimali olan mallar, ALICI\u2019ya teslim edilmesinin ard\u0131ndan ALICI taraf\u0131ndan ambalaj\u0131 a\u00e7\u0131ld\u0131\u011f\u0131 takdirde iade edilmesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnler, teslim edildikten sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler, Abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlara ili\u015fkin mallar, Elektronik ortamda an\u0131nda ifa edilen hizmetler veya t\u00fcketiciye an\u0131nda teslim edilen\u00a0gayrimaddi\u00a0mallar, ile ses veya g\u00f6r\u00fcnt\u00fc kay\u0131tlar\u0131n\u0131n, kitap, dijital i\u00e7erik, yaz\u0131l\u0131m programlar\u0131n\u0131n, veri kaydedebilme ve veri depolama cihazlar\u0131n\u0131n, bilgisayar sarf malzemelerinin, ambalaj\u0131n\u0131n ALICI taraf\u0131ndan a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde iadesi Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir. Ayr\u0131ca Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 da Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>TEMERR\u00dcT HAL\u0130 VE HUKUK\u0130 SONU\u00c7LARI<\/strong><\/p>\n<ol>\n<li>ALICI, \u00f6deme i\u015flemlerini kredi kart\u0131 ile yapt\u0131\u011f\u0131 durumda temerr\u00fcde d\u00fc\u015ft\u00fc\u011f\u00fc takdirde, kart sahibi banka ile aras\u0131ndaki kredi kart\u0131 s\u00f6zle\u015fmesi \u00e7er\u00e7evesinde faiz \u00f6deyece\u011fini ve bankaya kar\u015f\u0131 sorumlu olaca\u011f\u0131n\u0131 kabul, beyan ve taahh\u00fct eder. Bu durumda ilgili banka hukuki yollara ba\u015fvurabilir; do\u011facak masraflar\u0131 ve vek\u00e2let \u00fccretini ALICI\u2019dan talep edebilir ve her ko\u015fulda ALICI\u2019n\u0131n borcundan dolay\u0131 temerr\u00fcde d\u00fc\u015fmesi halinde, ALICI, borcun gecikmeli ifas\u0131ndan dolay\u0131 SATICI\u2019n\u0131n u\u011frad\u0131\u011f\u0131 zarar ve ziyan\u0131n\u0131 \u00f6deyece\u011fini kabul eder.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>\u00d6DEME VE TESL\u0130MAT<\/strong><\/p>\n<ol>\n<li>Banka Havalesi veya EFT (Elektronik Fon Transferi) yaparak IBAN NO: TR48 0006 4000 0011 2330 3776\u00a082 T \u0130\u015f bankas\u0131 hesab\u0131m\u0131za (TL) yapabilirsiniz.<\/li>\n<li>Sitemiz \u00fczerinden kredi kartlar\u0131n\u0131z ile, Her t\u00fcrl\u00fc kredi kart\u0131n\u0131za online tek \u00f6deme ya da\u00a0online taksit imk\u00e2nlar\u0131ndan yararlanabilirsiniz. Online \u00f6demelerinizde sipari\u015finiz sonunda kredi kart\u0131n\u0131zdan tutar \u00e7ekim i\u015flemi ger\u00e7ekle\u015fecektir.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade Ko\u015fullar\u0131 GENEL: Kullanmakta oldu\u011funuz web sitesi \u00fczerinden elektronik ortamda sipari\u015f verdi\u011finiz takdirde, size sunulan \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131z. Al\u0131c\u0131lar, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn\u00fcn sat\u0131\u015f ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi (RG:27.11.2014\/29188) h\u00fck\u00fcmleri ile y\u00fcr\u00fcrl\u00fckteki di\u011fer yasalara tabidir. Farkl\u0131 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2216","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/pages\/2216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/comments?post=2216"}],"version-history":[{"count":3,"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/pages\/2216\/revisions"}],"predecessor-version":[{"id":2219,"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/pages\/2216\/revisions\/2219"}],"wp:attachment":[{"href":"https:\/\/www.tusoffice.com\/kurs\/wp-json\/wp\/v2\/media?parent=2216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}